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Embracing AI, Evolving Continuously | KAL Marketing Team Attends Alibaba Accio Work Offline Training to Explore the New Future of AI-Empowered Enterprises

2026-10-21

In today’s era of rapid artificial intelligence advancement, AI is emerging as a vital tool for enterprises to boost efficiency, streamline management and drive innovation.

Last weekend (September 16–17), Tang Yuhua, General Manager of KAL, led the management team of the Marketing Center to attend the large-scale offline Accio Work training conference hosted by Alibaba. Together with enterprise representatives from across the country, the team learned about the latest AI applications in business operation, marketing, customer service and business management.

The two-day training featured rich content and practical case studies. It deepened the team’s understanding of the capability boundaries, application scenarios and future development trends of AI-assisted work, and brought new insights for KAL’s digital transformation and AI adoption.

KAL marketing team at Alibaba Accio Work offline AI training conference, learning AI to empower mouse pad manufacturing business

Learning AI Is Not Chasing Trends, But Enhancing Core Competitiveness

AI technology has been advancing at a remarkable pace in recent years.More and more enterprises are exploring real-world AI use cases, ranging from content creation and market analysis to customer communication, data processing and decision support.

For manufacturers, AI is never exclusive to the internet industry.It is worthwhile to continuously explore how AI can improve work efficiency, optimize business workflows, preserve corporate know-how and elevate customer service quality.

KAL firmly believes that the goal of adopting AI is not to replace humans. Instead, it empowers teams to dedicate more time to high-value work and fully unleash professional expertise.

Embracing AI, Evolving Continuously | KAL Attends Alibaba Accio Work Training

From Learning to Practice: Making AI Truly Serve Customers

During the two-day training, our team systematically reviewed practical AI cases across diverse business scenarios and conducted in-depth discussions combined with KAL’s own operations.

The team reached a consensus: the true value of AI lies not merely in generating text or finishing simple tasks. It resides in integrating with an enterprise’s long-term accumulated experience, workflows and data to continuously lift overall operational efficiency.

Aligned with KAL’s development roadmap, AI will play a positive role in multiple areas in the future:

Boost efficiency in marketing and brand communication
Support industry intelligence and market research
Optimize customer communication and project follow-up workflows
Improve knowledge management and internal experience retention
Provide more data references for business analysis and management decisions

To KAL, AI is not a standalone technology, but a key instrument driving continuous corporate optimization.

Digitalization & AI: Core Pillars of KAL’s Sustainable Growth

KAL has kept pushing forward digital construction over the years.From the MES production management system and self-developed new-generation customer & order management system, to ongoing exploration of AI for business operations, the company is building a more efficient and intelligent management framework.

All these efforts serve one ultimate goal — to deliver more professional, efficient and stable service experience to customers.

Moving forward, AI will act as a powerful assistant for our team in product R&D, project management, order fulfillment, brand building and customer service, complementing human experience and professional strengths.

Continuous Learning Sustains Long-term Growth

The manufacturing industry is always evolving.Markets shift, technologies progress and customer demands keep upgrading.Only through continuous learning and innovation can enterprises maintain competitiveness.

This offline Alibaba Accio Work training has not only equipped our team with new knowledge, but also reinforced KAL’s commitment to embracing AI and advancing digital upgrading.

Going forward, KAL will stick to its positioning as a one-stop mouse pad solution manufacturer. We will combine our 21 years of industry expertise with AI and digital technologies to strengthen capabilities in product R&D, manufacturing and customer service, delivering more professional and efficient one-stop OEM/ODM solutions for global clients.

Learning has no end, and innovation never stops.In the AI era, KAL will stay open-minded, keep learning and evolving, and embrace a more efficient, intelligent future hand in hand with our customers.

Building a Smarter Manufacturing System for Better Customer Service